Shipping & Return Policy
Shipping Policy
- Processing Times: All orders are made to order. Please allow 2–7 business days for production before shipping.
- Shipping Times: Delivery typically takes 3–7 business days after production, depending on your location.
- Shipping Costs: Calculated at checkout based on your address and items ordered.
- Tracking: Once your order ships, you’ll receive a tracking number by email.
Return & Exchange Policy
- Made-to-Order Products: Because each item is custom printed, we cannot accept returns or exchanges for buyer’s remorse or incorrect sizing.
- Damaged or Defective Items: If your item arrives damaged or with a manufacturing error, contact us within 14 days of delivery with photos and your order number. We’ll arrange a replacement or refund.
- Order Changes/Cancellations: Orders can be cancelled or changed only within 12 hours of purchase. After that, production begins and changes may not be possible.
If you have questions about an order, please contact us at fixedfableco@gmail.com.